Commercial Lines Customer Service Representative (CSR) The Cornerstone Agency - Sterling

Commercial Lines Customer Service Representative (CSR)

Full Time • The Cornerstone Agency - Sterling
Responsive recruiter
Benefits:
  • Health insurance
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Opportunity for advancement
About Us:
We are a friendly, customer-focused insurance agency specializing in personal lines coverage, commercial lines coverage, as well as farm and crop coverage. We take pride in creating a welcoming environment for our clients and providing exceptional service. We are seeking an experienced Commercial Lines CSR to join our team and help manage accounts with accuracy, professionalism, and care.

Position Overview:

What You’ll Be Doing:
  • Servicing commercial insurance accounts
  • Processing endorsements, certificates of insurance, and policy changes
  • Working with clients, carriers, and producers
  • Assisting with quotes, applications, and renewals
  • Keeping client files accurate and up to date
  • Helping clients with questions and problem-solving when needed
What We’re Looking For:
  • Prior commercial lines insurance experience 
  • Currently have an Illinois property & casualty license
  • Strong communication and organization skills
  • Good attention to detail
  • Comfortable using computers and agency systems
  • Reliable, professional, and team-oriented




This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.

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Benefits of working as an Independent Insurance Agent

Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)